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How do I buy

How do I order products at Velpest?

Very simple!
Choose products using the menu on the left side of the page - Product categories.
Click on the desired product, select quantity and Add to Cart.
After each addition, you can continue shopping or complete the order.
The ordered products will be saved in the Top / Right Basket of the page, which contains the order summary and the total payment amount.
Then visualize the Cart; Select the option -View your Basket or Finalize your Order.

Pressing the "finalize the command" button will send you the "Order Form".
In this step you will complete the following:
Identification data and delivery address
You can register with an account that will retain your identification data for a future order.
If, however, you do not want an account, you can continue the order as an unregistered user (visitor).
If you want delivery at a different address than billing, you can also register another address.
You can choose one of the methods of delivery; pick up from Store / Store or deliver to the address mentioned.
You will further choose the payment method: Payment on Delivery, Payment Order (Bank Transfer) or Card Payment.
The additional information for the order can be moved to the Command Observations column.
To complete the order, you must agree to the Velpest Terms and Conditions by checking the box.
You will be notified by e-mail about the order number and content and as soon as possible after completing the order, a Velpest operator will contact you by phone to confirm the order.


How do I pay?


1. You will pay the courier (reimbursement) the value of the products upon receipt of the parcel / parcels.
The courier will issue a receipt for the amount collected, which will be considered a cashing-up document.
We mention that in the case of legal persons, the maximum cash amount is 5.000 Ron and individuals 10.000 Ron.

2. By payment order (bank transfer) based on a proforma invoice received from a Velpest operator.
Payment confirmation will be sent by email to sales@velpest.ro. Delivery will be made after the order amount has been collected.

3.
Online with the card. By selecting the "Debit / Credit Card Payment" option when you complete your online order. Card payments are processed with MobilPay

MobilPay Transactions are Processed 3D-Secure.

How do I get the products?

You will receive the products at the address indicated in the order.
The ordered products will be delivered by fast courier: NEMO Express, Urgent Cargus, DPD, or Pallex (for palletized goods).
Delivery is done within 24-72 hours of order confirmation.
The shipping cost is 21 Ron (VAT included) regardless of the quantity, location or value delivered.
Delivery abroad - Velpest Magazin Online does not deliver outside of Romania.